Privacy Policy

Last Updated: 10 October, 2025

At Al Muakhkhir Diagnostic & Consultation Centre Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, book appointments, or use our healthcare services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, date of birth, gender, and medical history.
  
• Appointment & Service Data: Records of consultations, diagnostic reports, prescriptions, and payments.
  
• Technical Data: Browser type, IP address, device information, and website usage analytics.

How We Use Your Information

Your information is used only for:

• Scheduling appointments and providing healthcare services.
  
• Delivering diagnostic reports, prescriptions, and treatment updates.
  
• Communicating with you about services, promotions, and important updates.
  
• Improving our website, services, and patient experience.
  
• Complying with legal and regulatory obligations.

Sharing of Information

We do not sell or trade your personal information. Your data may only be shared with:

• Authorized doctors, nurses, and healthcare professionals directly involved in your care.
  
• Third-party service providers (such as payment gateways or diagnostic labs) who help us deliver our services.
  
• Government or legal authorities, if required by law.

Data Security

We implement strict security measures to protect your personal and medical data from unauthorized access, misuse, or disclosure. However, please note that no method of online transmission or storage is 100% secure.

Patient Rights

You have the right to:

• Access, review, and request corrections to your personal data.
  
• Withdraw your consent for certain data uses.
  
• Request deletion of your personal information, subject to legal and medical record-keeping requirements.

Cookies & Tracking

Our website may use cookies and analytics tools to improve user experience. You can disable cookies in your browser settings, though some features may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Al Muakhkhir Diagnostic & Consultation Centre Ltd.
➤ Address: Mahadi Business Complex, Opposite BSCIC, Niyamotpur, Saidpur 5310
☎ Phone: +8801614-289717
✉ Email: info@almuakhkhir.com